Update this Listing »  Add To Favorites

Durham County Department of Social Services Child Protective Services (CPS)

Information provided by: Durham System of Care

Making a Report of Abuse Neglect or Dependency: Trained Durham County Department of Social Services Child Protective Services (CPS) Assessment/Investigation professionals respond to all valid reports of suspected child abuse, neglect and dependency. We conduct a thorough investigation of all valid reports of suspected child abuse. The investigatory process may include notification to law enforcement officials, as well as medical examinations and psychological assessments when needed. We conduct a family assessment; of all valid reports of suspected child neglect and dependency Any person with cause to suspect that a child is being abused or neglected is required by law to make a report. The work is family focused and child centered. Child abuse can be of a physical, sexual or emotional nature. Child neglect can include the failure to provide for basic needs, inadequate supervision, or inappropriate discipline. Situations in which children are exposed to substance abuse and domestic violence may be considered serious child neglect. Child dependency occurs when a youth does not have an able parent or caretaker.

Child Protective Services

  • Address 414 E. Main Street
    Durham, NC 27701
    Get Directions
  • Phone (919) 560-4600 After hours, weekends or non- emergency number (Sat, Sun & Weekdays 5:30 pm-7:30 am)
  • Phone 919-560-8346
  • Durham County Department of Social Services Child and Family Services Go to site
  • Durham County Department of Social Services-- CPS In-Home Services Go to site
  • Email
  • Hours8:30 am-5:00 pm Mon - Fri
  • Area(s) Served:Durham community
  • Specific Populations Served:children, youth
  • Funds:n/a
  • Fees:n/a
  • Application Process:n/a
  • Documents Required:n/a
  • Eligibility Requirements:none
  • Application Wait:based availability and schedule
  • Service Wait:based availability and schedule
  • Acronym:CPS, DSS
  • Payment/Insurance Accepted:n/a
  • ADA Access:yes
  • Transportation:none provided but on public transportation routes


  • Emergency Reporting Calls 24/7
    English; Spanish and other language translations may be available upon request
  based on 1 review(s)
Rate This Agency


Save Review   Cancel

All comments are subject to review. If it's decided that a comment is inappropriate then it will be deleted from the site.

User Reviews

5/31/2019 9:54:00 AM

Record last updated: Jan 10 2024 8:47AM